
The Support Center Tool in SCCM has got the following functionalities: You will find the Support Center installer on the site server at the following path: cd.latest\SMSSETUP\Tools\SupportCenter\SupportCenterInstaller.msi. In version 2103 and earlier, this tool requires. NET version 4.6.2, and version 4.8 is recommended.

The SCCM Support Center tool gathers a bundle of log files, which will help product support specialists to examine log files and other client data for in-depth analysis of issues with Configuration Manager clients. Instead of manually collecting the log files from a remote computer, the SCCM support center tool automatically collects all necessary files for troubleshooting. Previously, when working with support to address an issue with Configuration Manager clients, you would need to manually collect log files and other information to help troubleshoot the issue. The Support Center aims to reduce the challenges and frustration when troubleshooting Configuration Manager client computers.

Support Center has powerful capabilities, including troubleshooting and real-time log viewing. This article details the steps to install and use the SCCM Support Center Tool.
